Upon receiving an insurance related glass invoice transaction, Insurance Companies and/or Third Party Administrators (TPA) perform audits based upon job requirements. Once the Insurance Company and/or TPA have successfully audited the invoice, a physical check will be mailed or an electronic funds transfer (EFT) notification will be submitted to the auto glass retailer. The physical check and EFT notification both contain information related to what jobs are included in the check amount. Generally, the auto glass retailer then must manually review each check or EFT notification and close out all relevant work orders within their business management system.
The GLAXIS Payment Remittance transaction enables auto glass retailers to obtain the Payment information from insurance providers or third party administrators electronically. The information is transmitted directly into the glass shop's business management system to allow the posting of a payment upon review. Establishing this communication connectivity enables the glass shop to eliminate manual review and data entry increasing productivity and reducing errors while creating alerts for overdue accounts receivable (AR) entries. For the insurance company and/or claims manager, traditional phone inquires requesting payment detail information are eliminated.
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